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Herb Chambers Ford of Braintree Coronavirus Information & FAQ
Your Health is Priority #1.

This information is updated as of June 7th, 2020 and our status and some of this information has since changed.
Please look to contact us directly for the latest details.

During these uncertain times, we know that you must have a lot of questions. At Herb Chambers Ford of Braintree, we're trying to answer as many as we can to help keep you informed of your car-buying and -servicing options. We hope you'll find this information about how we're operating during the COVID-19 outbreak useful. If there's anything we can help you with, please don't hesitate to reach out to our Ford dealership in Braintree, MA, at your earliest convenience.

Is Herb Chambers Ford of Braintree Open Right Now?

While the physical Herb Chambers Ford of Braintree building is currently closed to the public, our business is just operating a bit differently.

We are doing this in accordance with the stay-at-home advisory for the state of Massachusetts. However, while you can't come directly to our dealership for new and used Ford sales, we can still come to you! You're welcome to contact Herb Chambers Ford of Braintree via email, or you can give us a call at 781-848-1350. Please note that all test-drives, sales, paperwork and registrations of any new or used vehicles will be scheduled after noon on Monday, May 4.

Can I Buy a Car from Herb Chambers Ford of Braintree Right Now?

Yes, you can buy a car from Herb Chambers Ford of Braintree right now.

While our physical building may be closed, our website, like our phone lines and inboxes, will always be open. Herb Chambers Ford of Braintree is committed to serving the local Braintree community any way we can during this pandemic, so we're making it easier than ever to upgrade to a new car while practicing recommended social distancing techniques. If you're interested in buying a new Ford or used car for sale right now, we encourage you to reach out to our team so that we can answer any questions you have.

If you choose to have a car delivered to you, know that all of our vehicles are properly cleaned and sanitized per the guidelines we've received from local authorities. Our staff is trained on the best practices for social distancing to ensure every interaction is safe.

Are Car Dealerships Essential in Massachusetts?

Since auto repair shops are essential businesses in Massachusetts, Herb Chambers Ford of Braintree is open and accepting service appointments right now.

Our Braintree service center is fully staffed and ready to tend to all your routine and critical auto repair essentials. Our Ford sales center is currently closed as we adhere to local advisories.

Is Herb Chambers Ford of Braintree Open for Service?

Yes, Herb Chambers Ford of Braintree is open for service. Auto repair shops are essential businesses, so we will continue to remain open unless instructed differently by authorities.

Whether your check engine light is on or you simply want to take care of routine maintenance, you can trust our Ford service center in Braintree, MA, for reliable auto repairs nearby. We can take care of Ford oil changes, brake repairs, battery replacements and more! Plus, we're making it easier than ever to get the quality car repairs you need because we'll come to you. We're currently offering service pick-up and delivery if you'd prefer that we come to you and to allow for safe social distancing. If you'd like to schedule a service appointment or learn about the current Herb Chambers Ford of Braintree hours, just give us a call at 877-858-0399.

Does Herb Chambers Ford of Braintree Deliver?

Yes, Herb Chambers Ford of Braintree is happy to deliver to you.

To protect both our clients and our employees, the entire team at Herb Chambers Ford of Braintree is practicing safe social distancing. However, we are working and we're ready to tend to all your Ford service needs. If your vehicle requires service, we'll gladly pick up your car and drop it off once the service is complete.

What Are the New Herb Chambers Ford of Braintree Sanitation Measures?

Here at Herb Chambers Ford of Braintree, there's nothing more important to us than the health and safety of our clients and employees. In addition to our regular cleaning schedule, we are taking steps to protect our community, including:

-Increasing the number of times our dealership is cleaned daily.

-Sanitizing high-touch areas frequently, including door handles, chairs, desks and phones.

-Disinfecting our vehicles before and after test-drives, including high-touch areas like door handles, key fobs, steering wheels and gear shifts.

-Ensuring that all our employees are washing their hands frequently and using hand sanitizer in between washings.

-Instructing any employee who does not feel well or is experiencing symptoms to stay home from work, and encouraging clients who do not feel well to reschedule their appointments or speak with us remotely.

-Postponing any business-related travel, including meetings and vendor visits.

How Should I Clean My Car to Prevent Coronavirus?

If you're using your car for errands like grocery store runs or any other purpose, it's important to sanitize it frequently to prevent the spread of coronavirus. Not sure how to disinfect your car? We recommend the following measures:

-Wash your hands; put on disposable gloves (if available) before you begin sanitizing your car.

-Use a mild dish soap or other common household disinfectants to scrub high-touch areas like the dashboard, steering wheel, touchscreens and door handles.

- If you have space and supplies, consider keeping disinfecting wipes in your car for more frequent wipe downs.

-Not sure how to clean leather seats in a car? You can use any type of leather cleaner. Be sure to use a microfiber cloth to avoid scratching the leather!

Please contact Herb Chambers Ford of Braintree if you have any other questions about the best practices we have in place to combat coronavirus, or about the services we can offer you during this pandemic. We're committed to serving the Braintree community any way we can!

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